Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party designated by you (who is not the carrier) takes possession of the goods.

How to Exercise Your Right

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. by post or email) of your decision to withdraw from this contract. You may use the model withdrawal form provided below, but this is not mandatory.

Contact details for withdrawal:
[Company Name]
[Street, Postal Code, City]
[Email Address]

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (except for additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal.
For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back the goods to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal. You will bear the direct cost of returning the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)

To [Company Name, Address, Email]:
I hereby withdraw from the contract concluded by me for the purchase of the following goods:

• Ordered on [date] / received on [date]
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is sent on paper)
• Date